Syncing with ServiceNow
Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences.
Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of ServiceNow—from IT service management and operations to HR, customer service, and beyond. Whether you’re a ServiceNow pro, a decision-maker, or just getting started on your journey, this is your go-to resource for staying ahead in the world of digital transformation.
Tune in, stay informed, and let’s sync up to revolutionize your business with ServiceNow.
Syncing with ServiceNow
Syncing with ServiceNow: New Microsoft Cloud PC integration optimizes hybrid work
As more and more companies settle into the new reality of hybrid work at scale, the ease of making desktops accessible from anywhere—along with the adoption of workflow technologies and processes all from a single platform—will be critical.
To enable the best employee experience, companies need to be able to transition seamlessly between remote and in-person work environments. The hybrid way of working will require organizations to quickly create new workflows while focusing on how employees and teams get work done.
More than half (59%) of employees say their companies don’t have a fully integrated system to manage digital workflows, according to The Work Survey by ServiceNow. On top of that, the use of digital collaboration tools has skyrocketed, with active users in Microsoft Teams surging to 145 million users per day in 2021, up from 75 million in 2020.
ServiceNow and Microsoft are continuing to find new ways for employees to seamlessly collaborate while delivering great experiences to our joint customers.
Host: Andy Whiteside
Co-Host: Eric Scwartz